Privacy Policy

Last Updated: September 5, 2025

This Privacy Policy explains how SoCal Business Cards (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, place an order, or contact us. By using our services, you agree to the practices described here, as well as our Terms & Conditions, Return & Refund Policy, and Shipping & Payment Policy.

1) Scope

This Policy applies to information collected online and offline (e.g., through our website, email, phone, and local pickup). It covers customers, website visitors, and prospective clients in the United States.

2) Information We Collect

  • Contact & Account Details: name, company, email, phone, billing/shipping address, order history, and account preferences.
  • Order & Artwork Files: print specifications, uploaded artwork, proofs, and project notes (for production and support).
  • Payment Information: payments are processed by third-party processors; we do not store full card numbers on our servers.
  • Device/Usage Data: cookies, IP address, browser type, pages viewed, and on-site actions used to operate and improve the site.

3) How We Use Information

  • Process and fulfill orders, create proofs, and communicate about your project.
  • Provide support, respond to inquiries, and manage returns/reprints per our policies.
  • Maintain site security, prevent fraud, and comply with legal/record-keeping requirements.
  • Improve our products, website performance, and customer experience.
  • If you opt in, send service updates or promotional messages (you can opt out anytime).

4) Cookies & Similar Technologies

We use cookies and similar tools for essential site functions (e.g., cart/session), analytics, and performance.

  • Essential cookies: required to browse, log in, and check out.
  • Analytics/performance: help us understand usage and improve features.

You can control cookies via your browser settings; essential cookies may be required for core functionality.

5) How We Share Information

  • Service Providers: payment processors, hosting, analytics, customer support, and shipping carriers (to deliver your order).
  • Legal/Protection: to comply with law, enforce our terms, or protect rights, safety, and security.
  • No Selling or Sharing: We do not sell or “share” personal information for cross-context behavioral advertising as defined under California law.

6) Payment Processing

Online payments are handled by third-party processors. We receive confirmation of payment status and limited billing details, but do not store full card numbers on our systems. For processing-fee details, see our Terms & Conditions.

7) Data Retention

  • Order and invoice records are generally retained to meet legal, tax, and accounting obligations.
  • Production assets (e.g., artwork files, proofs) may be retained to support reorders, reprints, or warranty/defect reviews.
  • We keep data only as long as necessary for the purposes described in this policy or as required by law.

8) Your Choices & Rights

  • Access/Update: You may request access to or correction of your contact details or account information.
  • Opt-Out of Emails: Use the unsubscribe link or contact us to stop non-transactional messages.
  • Do Not Track: Browser-based DNT signals are not currently honored; use cookie controls and opt-out tools as needed.

9) California Privacy (CCPA/CPRA)

If you are a California resident, you may have the right to request access, correction, deletion, and to limit certain uses of sensitive personal information. We do not sell or “share” personal information for cross-context behavioral advertising. To exercise your rights, see the Contact & Support section below.

10) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

11) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; please keep your account details confidential and notify us of any suspected unauthorized activity.

12) Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date above indicates the most recent revision. Material changes will be posted on this page.

Frequently Asked Questions

Do I need to sign up to order?

No. You do not have to sign up. We only need your email to send digital proofs and invoices. You may opt in/out of special offers at checkout. To view order history, go to My Account.

Do you sell my personal information?

No. We do not sell your personal information.

What emails will I receive?

Service emails for proofs, order updates, invoices, and shipping are required to complete your order. Marketing emails are optional—you can unsubscribe at any time.

How do I request access, correction, or deletion?

Email privacy@socalbusinesscards.com with your request. We’ll verify your identity and respond within a reasonable time.

Do you store my payment card?

No. Payments are processed by secure third-party processors; we do not store full card numbers on our systems.

What cookies or analytics do you use?

We use essential cookies for functionality and may use optional analytics cookies to improve performance. You can adjust your browser settings to control cookies.

Contact & Support

Call/Text: (714) 948-0588
Email: privacy@socalbusinesscards.com
Address: 1055 El Camino Dr., Suite F102, Costa Mesa, CA 92626 (US)